We recommend booking appointments by phone so we can fully understand your needs and offer the most suitable care. Our reception team is here to help – whether it’s arranging an appointment, answering your questions, or guiding you to the best option for your health.
For urgent medical problems, please contact the practice
by telephone (or 111 if we are closed) or call 999 as appropriate.
To book an appointment:
- Please call our reception at 0121 377 2133 during office hours (preferred). Our contracted hours are between Monday to Friday 8:00am – 6:30pm. Our consulting times are between these hours.
- If you prefer, you can use the online appointment request system below for NON-URGENT appointments only. Use this service to get routine help from a doctor, nurse or other healthcare professional.
Please note, we recommend calling if you have any specific needs or if you would like to speak with a member of our team directly.
You can use this service if you:
- Are registered at the surgery
- Need help with a non-urgent health concern
You cannot use this service to specifically request an appointment for today or tomorrow.
Before you start
We’ll ask you for:
- your first and last name, date of birth, sex, postcode, email and phone number
- if applicable, the details of the person you are completing the form on behalf of
We will review your request during opening times. You will receive a message from the practice on the same day confirming how your request will be handled.
Please note: this may not mean you will be seen today, but you will be informed of next steps.
Call 999 or go to A&E now for any of these:
Signs of a heart attack
chest pain, pressure, heaviness, tightness or squeezing across the chest
Signs of a stroke
face dropping on one side, can’t hold both arms up, difficulty speaking
Sudden confusion (delirium)
cannot be sure of own name or age
Suicide attempt
by taking something or self-harming
Severe difficulty breathing
not being able to get words out, choking or gasping
Heavy bleeding
spraying, pouring or enough to make a puddle
Severe injuries
after a serious accident
Seizure (fit)
shaking or jerking because of a fit, or unconscious (can’t be woken up)
Sudden, rapid swelling
of the lips, mouth, throat or tongue
Labour or childbirth
waters breaking, more frequent intense cramps (contractions), baby coming, or just born
British Sign Language (BSL) speakers can make a video call to 999.
Deaf people can use 18000 to contact 999 using text relay.
You can also phone us on 0121 377 2133.